Privacy Policy

Last Updated: 14/11/2024​

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At www.caryslilyva.co.uk, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website. By accessing and using www.caryslilyva.co.uk, you agree to the collection and use of your personal information in accordance with this policy.

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1. Information We Collect

We may collect the following types of information:

1.1. Personal Information

Personal information refers to information that identifies you personally, such as your name, email address, phone number, postal address, and other information you may provide to us directly when:​

• Filling out forms or contacting us

• Purchasing products or services

• Subscribing to our mailing list

1.2. Usage Data

We may automatically collect certain information when you visit our website, including:

• IP Address: The internet protocol address of your device.

• Browser Information: Information about the browser you use to access the site, including the type and version.

• Device Information: Data regarding the type of device you use (e.g., smartphone, desktop).

• Cookies: As described in our Cookies Policy, we may use cookies to enhance your browsing experience.

• Location Data: General location data based on your IP address or device settings.

• Pages Visited: Information on how you interact with and navigate through the site, such as pages you visit, time spent on the site, and other behavioral data.

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2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To provide and manage the services and features you request, such as sending newsletters, processing transactions, or responding to inquiries.

• Improving Website Functionality: To improve the functionality and content of the website based on how users interact with it, including via analytics.

• Personalizing User Experience: To tailor content, advertisements, and services to your interests and preferences.

• Communication: To send you updates, marketing materials, and promotional offers, provided you have opted in to receive such communications.

• Legal and Security: To comply with legal obligations, resolve disputes, and protect our website and users from potential fraud or security threats.

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3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:

• Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating the website, conducting our business, or providing services to you (e.g., payment processors, hosting services, email delivery services). These service providers are obligated to protect your information and may not use it for purposes other than those specified.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

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4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

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5. Your Rights and Choices

As a user of our website, you have the following rights regarding your personal data:

• Access and Correction: You have the right to request access to the personal data we hold about you and to request corrections or updates to that data.

• Deletion: You have the right to request that we delete your personal data, subject to certain exceptions (e.g., if we need to retain it for legal or business purposes).

• Opt-Out: You can opt-out of receiving marketing emails or communications by clicking on the "unsubscribe" link in our emails or by contacting us directly.

• Cookies: You can manage or disable cookies through your browser settings (for more details, please refer to our Cookies Policy).

To exercise any of these rights, or if you have any questions about your personal data, please contact us at the contact details provided below.

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6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When personal data is no longer needed, we will take steps to securely delete or anonymize it.

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7. International Transfers

If you are located outside the United Kingdom, please note that your personal information may be transferred to and processed in the UK or other countries where our servers and service providers are located. By using our website and submitting your personal information, you consent to such transfers.

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8. Children's Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal data from children under 16. If you believe we have collected information from a child under 16, please contact us immediately, and we will take steps to delete such information.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date at the top of the policy will be revised. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

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10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us at:

Email: info@caryslilyva.co.uk
Website: www.caryslilyva.co.uk

By continuing to use our website, you consent to the collection and use of your personal information as described in this Privacy Policy.